FAQ’s

Cermak Immediate Care offers transparent self-pay pricing with no hidden fees. Costs vary by visit type and any services performed (labs, procedures, testing). View our self-pay pricing page or call to verify pricing before your visit.

You can pay online through our secure Healow Pay portal, in person at either clinic, or by calling your visit location directly.

Sí, hablamos español. Spanish-speaking providers and staff are available at both Cermak Immediate Care locations to assist patients in their preferred language — an important part of serving the Cicero and Marshall Square communities.

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

Urgent care treats non-life-threatening illnesses and injuries that need same-day attention — such as flu, sprains, minor lacerations, infections, and rashes. Visit the ER for life-threatening conditions like chest pain, stroke symptoms, severe bleeding, head trauma, broken bones, or difficulty breathing. When in doubt, call 911.

We offer both. In addition to walk-in urgent care, Cermak Immediate Care provides ongoing primary care, annual physicals, chronic disease management (diabetes, asthma, high blood pressure), women's health, birth control consultations, and preventive screenings for adults and children.

Yes. We provide rapid and PCR COVID-19 testing, flu testing, and confidential STD testing including HIV, chlamydia, and gonorrhea screening. Most results are available on-site or within 24–48 hours via our in-house lab.

Yes. We are certified to perform DOT physicals for commercial drivers, employer-required work physicals, school physicals, and sports physicals at both Cicero and Chicago locations.

Yes, our providers treat patients of all ages, including children, for urgent and primary care needs.

Yes. We provide compassionate, inclusive care for patients from all backgrounds, including the LGBTQ+ and transgender communities, in a safe and welcoming environment.

Most patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

Yes. Walk-ins are welcome at both Cermak Immediate Care locations — Cicero and Chicago, Illinois — seven days a week. The Cicero clinic is open 7 AM to 12 AM, and the Chicago clinic is open 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.

No appointment is required. Walk-ins are welcome at both Illinois locations during open hours — Cicero (7 AM – 12 AM) and Chicago (8 AM – 9 PM), seven days a week. For shorter wait times, book online or call ahead.

Yes. You can book online at either Cermak Immediate Care location — Cicero (708-222-0100) or Chicago (773-289-0233) — through our online booking partner, or call the location nearest you to schedule a visit.

Our Cicero location is open Monday through Sunday, 7:00 AM to 12:00 AM. Our Chicago location is open Monday through Sunday, 8:00 AM to 9:00 PM. Both clinics are open weekends and most holidays.

We have three urgent care clinics serving the Cicero, Chicago, and Little Village areas:

1. Cicero (5741 W Cermak Rd, IL 60804)
2. Chicago (2408 W Cermak Rd, IL 60608)
3. Little Village (3752 W. 26th Street, IL 60623) (Coming Soon)