What’s the difference between urgent care and the emergency room?

Urgent care treats non-life-threatening illnesses and injuries that need same-day attention — such as flu, sprains, minor lacerations, infections, and rashes. Visit the ER for life-threatening conditions like chest pain, stroke symptoms, severe bleeding, head trauma, broken bones, or difficulty breathing. When in doubt, call 911.

Is Cermak Immediate Care LGBTQ+ friendly?

Yes. We provide compassionate, inclusive care for patients from all backgrounds, including the LGBTQ+ and transgender communities, in a safe and welcoming environment.

Do you have Spanish-speaking providers?

Sí, hablamos español. Spanish-speaking providers and staff are available at both Cermak Immediate Care locations to assist patients in their preferred language — an important part of serving the Cicero and Pilsen & McKinley Park communities.

How do I pay my bill?

You can pay online through our secure Healow Pay portal, in person at either clinic, or by calling your visit location directly.

How much does an urgent care visit cost without insurance?

Cermak Immediate Care offers transparent self-pay pricing with no hidden fees. Costs vary by visit type and any services performed (labs, procedures, testing). View our self-pay pricing page or call to verify pricing before your visit.

Do you treat children at Cermak Immediate Care?

Yes, our providers treat patients of all ages, including children, for urgent and primary care needs.

Can Cermak Immediate Care perform DOT or work physicals?

Yes. We are certified to perform DOT physicals for commercial drivers, employer-required work physicals, school physicals, and sports physicals at both Cicero and Chicago locations.

Do you offer COVID-19, flu, and STD testing?

Yes. We provide rapid and PCR COVID-19 testing, flu testing, and confidential STD testing including HIV, chlamydia, and gonorrhea screening. Most results are available on-site or within 24–48 hours via our in-house lab.

Does Cermak Immediate Care offer primary care, or only urgent care?

We offer both. In addition to walk-in urgent care, Cermak Immediate Care provides ongoing primary care, annual physicals, chronic disease management (diabetes, asthma, high blood pressure), women's health, birth control consultations, and preventive screenings for adults and children.

Where is Cermak Immediate Care located?

We have three urgent care clinics serving the Cicero, Chicago, and Little Village areas: Cicero (5741 W Cermak Rd, IL 60804) Chicago (2408 W Cermak Rd, IL 60608) Little Village (3752 W. 26th Street, IL 60623) (Coming Soon)

What are Cermak Immediate Care’s hours?

Our Cicero location is open Monday through Sunday, 7:00 AM to 12:00 AM. Our Chicago location is open Monday through Sunday, 8:00 AM to 9:00 PM. Both clinics are open weekends and most holidays.

Can I book an urgent care appointment online?

Yes. You can book online at either Cermak Immediate Care location — Cicero (708-222-0100) or Chicago (773-289-0233) — through our online booking partner, or call the location nearest you to schedule a visit.

Do I need an appointment to visit Cermak Immediate Care?

No appointment is required. Walk-ins are welcome at both Illinois locations during open hours — Cicero (7 AM – 12 AM) and Chicago (8 AM – 9 PM), seven days a week. For shorter wait times, book online or call ahead.

On-Site Lab for Cicero and Chicago, IL

On-Site Lab services offered in Cicero and Chicago, IL

Scheduling two separate visits for medical care and lab work can be time consuming and costly. At Cermak Immediate Care in Cicero and the Pilsen & McKinley Park neighborhood in Chicago, Illinois, their team offers on-site lab work that adds convenience to their superior medical services — and saves you time and money. Schedule an appointment at Cermak Immediate Care by phone or request one online today to take advantage of on-site labs. Walk-ins are also welcome.

Cicero Chicago – Pilsen & McKinley Park Chicago – Little Village

What are on-site labs?

On-site labs at Cermak Immediate Care typically include a urinalysis, blood work, biopsies, and tissue swabs that detect or rule out potential health concerns. Lab work is a highly effective tool for maintaining outstanding urgent care and primary care.

You can forgo separate appointments for lab testing, as Cermak Immediate Care offers tests on-site at their clinics.

Which benefits do on-site labs offer?

The benefits associated with on-site labs at Cermak Immediate Care include:

Results within 24-48 hours
Full-service lab
Friendly, skilled providers
Convenience
Time savings
Highly effective results

Quick lab testing results offer an opportunity to receive prompt treatment to avoid complications, feel better, and remain healthier.

Which conditions do on-site labs screen for?

On-site labs at Cermak Immediate Care help screen for:

Diabetes and prediabetes
Arthritis
High cholesterol (hyperlipidemia)
High triglycerides (hypertriglyceridemia)
Strep throat
Flu
Upper respiratory infections
Cause of a cough
Sexually transmitted diseases (STDs)
COVID-19
Thyroid diseases
Cancerous tissues (biopsies)
Hormone imbalances
Nutrient deficiencies
Urinary tract infections (UTIs)

The on-site lab tests that you’ll need will depend on your risk factors and symptoms. The Cermak Immediate Care experts review your options after discussing your medical history, checking your vital signs, and completing a physical exam.

What should I expect during on-site lab testing?

On-site lab testing at Cermak Immediate Care is a painless, simple, quick process. What you can expect is based on which lab testing you need. Your specialist might take a saliva, urine, or blood sample or complete a tissue swab or biopsy.

What happens afterward?

The Cermak Immediate Care team contacts you with your lab test results as soon as they’re available (typically within 24-48 hours). They review the results with you and let you know if watchful waiting or treatment — such as healthy lifestyle changes, over-the-counter medications, prescription medicines, or combining treatments — is the next best step.

Cermak Immediate Care also provides specialist referrals if you have a complex medical issue.

Take advantage of convenient on-site labs at Cermak Immediate Care by calling the office, requesting a visit online, or simply walking in today.

FAQ

Frequently Asked Questions

What conditions does Cermak Immediate Care treat?

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

How long is the wait at an urgent care clinic in Cicero or Chicago?

Most patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

What insurance does Cermak Immediate Care accept?

Cermak Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call either location to verify your specific plan, or view our insurance and self-pay pricing page.

Do you accept walk-ins at Cermak Immediate Care?

Yes. Walk-ins are welcome at both Cermak Immediate Care locations — Cicero and Chicago, Illinois — seven days a week. The Cicero clinic is open 7 AM to 12 AM, and the Chicago clinic is open 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.

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