What’s the difference between urgent care and the emergency room?

Urgent care treats non-life-threatening illnesses and injuries that need same-day attention — such as flu, sprains, minor lacerations, infections, and rashes. Visit the ER for life-threatening conditions like chest pain, stroke symptoms, severe bleeding, head trauma, broken bones, or difficulty breathing. When in doubt, call 911.

Is Cermak Immediate Care LGBTQ+ friendly?

Yes. We provide compassionate, inclusive care for patients from all backgrounds, including the LGBTQ+ and transgender communities, in a safe and welcoming environment.

Do you have Spanish-speaking providers?

Sí, hablamos español. Spanish-speaking providers and staff are available at both Cermak Immediate Care locations to assist patients in their preferred language — an important part of serving the Cicero and Pilsen & McKinley Park communities.

How do I pay my bill?

You can pay online through our secure Healow Pay portal, in person at either clinic, or by calling your visit location directly.

How much does an urgent care visit cost without insurance?

Cermak Immediate Care offers transparent self-pay pricing with no hidden fees. Costs vary by visit type and any services performed (labs, procedures, testing). View our self-pay pricing page or call to verify pricing before your visit.

Do you treat children at Cermak Immediate Care?

Yes, our providers treat patients of all ages, including children, for urgent and primary care needs.

Can Cermak Immediate Care perform DOT or work physicals?

Yes. We are certified to perform DOT physicals for commercial drivers, employer-required work physicals, school physicals, and sports physicals at both Cicero and Chicago locations.

Do you offer COVID-19, flu, and STD testing?

Yes. We provide rapid and PCR COVID-19 testing, flu testing, and confidential STD testing including HIV, chlamydia, and gonorrhea screening. Most results are available on-site or within 24–48 hours via our in-house lab.

Does Cermak Immediate Care offer primary care, or only urgent care?

We offer both. In addition to walk-in urgent care, Cermak Immediate Care provides ongoing primary care, annual physicals, chronic disease management (diabetes, asthma, high blood pressure), women's health, birth control consultations, and preventive screenings for adults and children.

Where is Cermak Immediate Care located?

We have three urgent care clinics serving the Cicero, Chicago, and Little Village areas: Cicero (5741 W Cermak Rd, IL 60804) Chicago (2408 W Cermak Rd, IL 60608) Little Village (3752 W. 26th Street, IL 60623) (Coming Soon)

What are Cermak Immediate Care’s hours?

Our Cicero location is open Monday through Sunday, 7:00 AM to 12:00 AM. Our Chicago location is open Monday through Sunday, 8:00 AM to 9:00 PM. Both clinics are open weekends and most holidays.

Can I book an urgent care appointment online?

Yes. You can book online at either Cermak Immediate Care location — Cicero (708-222-0100) or Chicago (773-289-0233) — through our online booking partner, or call the location nearest you to schedule a visit.

Do I need an appointment to visit Cermak Immediate Care?

No appointment is required. Walk-ins are welcome at both Illinois locations during open hours — Cicero (7 AM – 12 AM) and Chicago (8 AM – 9 PM), seven days a week. For shorter wait times, book online or call ahead.

Work Injuries for Cicero and Chicago, IL

Work Injuries services offered in Cicero and Chicago, IL

Even if you follow safety rules and your employer takes precautions, you can suffer an on-the-job injury. Some work injuries and illnesses occur over years of exposure to your work environment. No matter the cause, depend on the Cermak Immediate Care team to do your initial evaluation, provide treatment, and diligently take care of all the workers’ compensation reports. Call the office in Cicero and the Pilsen & McKinley Park neighborhood in Chicago, Illinois, book online, or walk into the nearest office for an immediate evaluation.

What are the most common work injuries?

On-the-job accidents, the most well-known work injuries, include:

Slip-and-fall accidents
Accidents involving tools
Car and truck accidents
Construction accidents
Being struck or crushed by an object or vehicle
Exposure to chemicals
Lifting injuries

These injuries cause many problems, from cuts, strains, and sprains to fractures and chronic back pain.

However, you might not know that two other work-related injuries are covered by worker’s compensation:

Overuse injuries

Overuse injuries gradually develop as you perform the same motion. Frequently repeating the same movement stresses the tissues, causing strains, sprains, and pinched nerves. Carpal tunnel syndrome (a pinched nerve in the wrist) is among the most common overuse injuries.

Occupational disease

An occupational disease is an illness directly related to your work environment. For example, you could develop a respiratory disease over years of inhaling toxic substances like asbestos, chemical fumes, and dust. You could also develop a skin condition from contact with irritating substances.

What should I do after a work injury?

Take these five essential steps if you suffer a work-related injury:

1. Seek medical care

Schedule a medical evaluation as soon as possible after your injury or when you learn you have a work-related condition or illness.

Prompt care prevents the injury from getting worse and is the first step toward returning to work with optimal health. Your initial medical exam also creates a record verifying your injury is due to your job, which you’ll need for workers’ compensation.

2. Notify your employer

Notify your employer immediately or after you get medical attention. If possible, put what happened in writing to create a record.

3. File a claim

Though your employer will notify the Illinois Workers’ Compensation Commission (IWCC), the IWCC won’t take action until you file a claim.

4. Keep a record of your expenses

Document all medical expenses during your treatment and rehabilitation. You’ll need them for workers’ compensation.

5. Keep your medical appointments

Keeping your Cermak Immediate Care appointments is the best way to heal. But there’s another reason you shouldn’t skip out on your healthcare: Workers’ compensation requires progress reports. They could refuse to cover your care if they don’t get the reports completed by your provider.

What should I expect during treatment for a work injury?

The skilled Cermak Immediate Care team does work injury evaluations and provides comprehensive treatment supporting your healing.

They also have experience completing and submitting workers’ compensation reports on time.

Walk into the nearest Cermak Immediate Care office for immediate care if you have a work injury. You can also call or use online booking to schedule an evaluation.

FAQ

Frequently Asked Questions

What conditions does Cermak Immediate Care treat?

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

How long is the wait at an urgent care clinic in Cicero or Chicago?

Most patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

What insurance does Cermak Immediate Care accept?

Cermak Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call either location to verify your specific plan, or view our insurance and self-pay pricing page.

Do you accept walk-ins at Cermak Immediate Care?

Yes. Walk-ins are welcome at both Cermak Immediate Care locations — Cicero and Chicago, Illinois — seven days a week. The Cicero clinic is open 7 AM to 12 AM, and the Chicago clinic is open 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.

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