What’s the difference between urgent care and the emergency room?

Urgent care treats non-life-threatening illnesses and injuries that need same-day attention — such as flu, sprains, minor lacerations, infections, and rashes. Visit the ER for life-threatening conditions like chest pain, stroke symptoms, severe bleeding, head trauma, broken bones, or difficulty breathing. When in doubt, call 911.

Is Cermak Immediate Care LGBTQ+ friendly?

Yes. We provide compassionate, inclusive care for patients from all backgrounds, including the LGBTQ+ and transgender communities, in a safe and welcoming environment.

Do you have Spanish-speaking providers?

Sí, hablamos español. Spanish-speaking providers and staff are available at both Cermak Immediate Care locations to assist patients in their preferred language — an important part of serving the Cicero and Pilsen & McKinley Park communities.

How do I pay my bill?

You can pay online through our secure Healow Pay portal, in person at either clinic, or by calling your visit location directly.

How much does an urgent care visit cost without insurance?

Cermak Immediate Care offers transparent self-pay pricing with no hidden fees. Costs vary by visit type and any services performed (labs, procedures, testing). View our self-pay pricing page or call to verify pricing before your visit.

Do you treat children at Cermak Immediate Care?

Yes, our providers treat patients of all ages, including children, for urgent and primary care needs.

Can Cermak Immediate Care perform DOT or work physicals?

Yes. We are certified to perform DOT physicals for commercial drivers, employer-required work physicals, school physicals, and sports physicals at both Cicero and Chicago locations.

Do you offer COVID-19, flu, and STD testing?

Yes. We provide rapid and PCR COVID-19 testing, flu testing, and confidential STD testing including HIV, chlamydia, and gonorrhea screening. Most results are available on-site or within 24–48 hours via our in-house lab.

Does Cermak Immediate Care offer primary care, or only urgent care?

We offer both. In addition to walk-in urgent care, Cermak Immediate Care provides ongoing primary care, annual physicals, chronic disease management (diabetes, asthma, high blood pressure), women's health, birth control consultations, and preventive screenings for adults and children.

Where is Cermak Immediate Care located?

We have three urgent care clinics serving the Cicero, Chicago, and Little Village areas: Cicero (5741 W Cermak Rd, IL 60804) Chicago (2408 W Cermak Rd, IL 60608) Little Village (3752 W. 26th Street, IL 60623) (Coming Soon)

What are Cermak Immediate Care’s hours?

Our Cicero location is open Monday through Sunday, 7:00 AM to 12:00 AM. Our Chicago location is open Monday through Sunday, 8:00 AM to 9:00 PM. Both clinics are open weekends and most holidays.

Can I book an urgent care appointment online?

Yes. You can book online at either Cermak Immediate Care location — Cicero (708-222-0100) or Chicago (773-289-0233) — through our online booking partner, or call the location nearest you to schedule a visit.

Do I need an appointment to visit Cermak Immediate Care?

No appointment is required. Walk-ins are welcome at both Illinois locations during open hours — Cicero (7 AM – 12 AM) and Chicago (8 AM – 9 PM), seven days a week. For shorter wait times, book online or call ahead.

Malak Fares PA - Cermak Immediate Care

Physician Assistant in Cicero/Chicago/Little Village

Malak Fares recently moved to Illinois from Michigan, where she completed her Physician Assistant degree at Eastern Michigan University. She began her career in urgent care immediately after graduation and has continued to focus on this specialty, appreciating the variety and fast-paced environment it offers.

She is passionate about building strong connections with patients and making sure they feel well-informed and supported in their care.

Outside of work, she enjoys exploring her creative side through event decorating, spending time with her husband and their cat, and traveling to new countries whenever she gets the chance!

Cicero Chicago – Pilsen & McKinley Park Chicago – Little Village

Malak Fares PA

Insurance & Self-Pay Options

We accept most major insurance plans. Self-pay pricing is also available — no hidden fees.

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Don't wait — feel better today.

Walk in anytime or book online to save your spot. Two locations, open 7 days a week.

Cicero

Chicago – Pilsen & McKinley Park

Chicago – Little Village

FAQ

Frequently Asked Questions

What conditions does Cermak Immediate Care treat?

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

How long is the wait at an urgent care clinic in Cicero or Chicago?

Most patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

What insurance does Cermak Immediate Care accept?

Cermak Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call either location to verify your specific plan, or view our insurance and self-pay pricing page.

Do you accept walk-ins at Cermak Immediate Care?

Yes. Walk-ins are welcome at both Cermak Immediate Care locations — Cicero and Chicago, Illinois — seven days a week. The Cicero clinic is open 7 AM to 12 AM, and the Chicago clinic is open 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.

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